Evolution of the Financial Services Industry

Demographic shifts, advancing technology, changing consumer preferences, a surging and sometimes volatile stock market, and increasing regulatory scrutiny are compounding elements of the uncertainty keeping many firms in a perpetual reactive mode. It is more important than ever for business leaders to un­derstand the current trends, what is driving them, and the risks they present. Dan Sondhelm’s article offers insight on those crucial challenges, along with various best practices firms might use to cope with them.

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